Refund Policy
Refunds are handled according to the Refund Policy and applicable consumer law.
This refund policy applies to Portshot and its published photography services.
Eligibility for Refunds
Refunds are available for sessions that are canceled in accordance with our cancellation policy. Please ensure you meet the eligibility criteria outlined here.
Exclusions from Refunds
Refunds do not apply to any add-on services or products purchased separately from the session fee. Please review your purchase carefully.
How to Request a Refund
To request a refund, please contact us directly with your session details and reason for the request. We will guide you through the process. contact@portshot.best
Refund Processing Time
Once your refund request is approved, processing may take up to 10 business days. We will notify you via email once the refund has been initiated.
Cancellation Policy
If you need to cancel your session, please notify us at least 48 hours in advance. Cancellations made within 48 hours may not be eligible for a refund.